Communicating Research Results
File Memorandum
- Organize fact, issues and conclusions
- Facilitate review of activities by supervisors or colleagues
- Allow for subsequent examination
Initial determination is likely to be incomplete
- Taxpayers see things from just their side
- Taxpayers not trained in law
- Not all statutes of facts are clear
- Memories may not be clear
How to Communicate Tax Research Results
Memorandum
Address
Relevant Facts
Issues
Conclusions
Support
Actions to take
Evaluating Sources of Law
-regulations are seldom found invalid
- revenue rulings and revenue procedures are modified
- higher level courts have higher weight in sayings
- Bound by rules within tax and court district
- 2nd, 9th, Federal Circuits are weighted more
- older cases are worth less unless they are supreme court cases
- tax treatises and journal articles reveal current issues
- IRS agents only bound by code, courts and govt while practitioners – clients
- court decisions are not predictable
Client Letters
Most common form of communication is phone call
Letter gets rid of many risks of calls
Should not exceed 2 pages
Only go over highlights or process
Answers best gone over in person
- Salutation/general conclusion
- Summary of results
- Objective of report
- Statement of facts and disclaimer
- Summer of sources
- Implications of results
- Assumptions and/or limitations
- Closing thoughts and suggest follow up meeting
- Attachments
Effective Guidelines
- Main points in first paragraph
- State a purpose and stick to it
- Avoid filler language
- Avoid clichés or filler jargon that lacks substance
- Follow 10-80-10 rule
- 10% intro, 80% body, 10% conclusion
- Be willing to revise
- Spell names right and use titles
- Practice writing and proof reading
Comprehensive Illustration of Client File
File includes:
- Client letter
- Client Memo
- Engagement letter
- Billing and collection history
- Relevant research
- Links to important analyses
Oral Presentations of Research Results
- General preparation
- Why me?
- What do they want?
- What is their attitude?
- What should I stay away?
- What do they already know?
- Who is the audience?
- Focus on conclusions and main points
- Be brief and concise leaving details for Q&A
- Use visual aids effectively
- To convey difficult ideas text doesn’t explain
- Save time through consolidation
- Create interest
- Emphasize a point
- Organization
- Introduce something to lighten the mood
- Leave an idea in viewer’s mind
- Slides should focus on pictures
- Use a 6 by 6 rule on slides
- Simple font
- Professional background music
- 3 minutes of speech for each slide
- Have back up files and sources for presentation
- Have your own equipment
- Be close to the audience
- Eliminate distraction
- Use tones
- Don’t mind silences
- Do not read from slides or outline
- Have plan B ready if needed
- Avoid cliché jokes

June 4th, 2012
Alexander Glaser
Posted in 

